Hello,
When attempting to create a new transaction the following error occurs.
ERROR
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The Bill-to customer site you selected is invalid (AR-856366)
STEPS
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The issue can be reproduced at will with the following steps:
Navigation: Receivables -> Billing -> CreateTransaction
1. fill in transaction information including customer name
2. Save -> Error pops-up not allowing to save the Credit Memo.
after checking the customer information, the bill-to number in the customer profile = the bill-to number in the transaction customer fields
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot create the transaction