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Approver to send FYI notification to a Role on an adhoc basis

Asha RaoApr 4 2019

Hello Experts

I have a requirement where the Approver needs to send an ad hoc FYI notification to a role.

For example, manager initiates a transfer for an Employee. The request goes to HR BP as the first level approver. HRBP should have the ability to send an FYI notification to Payroll Admin.

I have 2 questions -

1) While selecting Ad hoc Route, I don't get the option to select FYI notification. By default, "Approve" is selected and the field is disabled. How can I activate this field and select FYI Notification.

2) Payroll Admin will be a role. I am not able to see any role in the application role drop down. But when I search it with Role code, I am able to see the role. Client has issues with this as he wants to see the Role Name.

Please could you help me with these two queries.

Thanks a lot

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Added on Apr 4 2019
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