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Application Not Visible on Cerner Marketplace Despite Successful JWT Authentication

Dalmat GjociJan 22 2026 — edited Jan 23 2026

Workflow or API calls:
We have completed all required steps for listing our application on the Cerner Marketplace.
The application is fully registered, configured, and approved from a technical integration perspective.
We can successfully generate and obtain a valid JWT token using the configured Client ID, which confirms that authentication and security setup are working as expected.

Reminder: This request refers to a real client domain and marketplace listing status, not the public sandbox. No API request payloads or live patient data are included.

Background Information:
After completing the marketplace onboarding steps and validating authentication, we expected the application to be visible in the Cerner Marketplace. However, the application does not appear in the marketplace listing. We want to understand whether there are remaining non-technical steps, approval gates, or visibility settings that prevent the application from being listed.

Failure to provide answers will impact our ability to respond in a timely and effective manner.

Developer questions:
Are you an OPN Member?
Yes

Have you signed up to be in the Healthcare Developer Track?
Yes

Are you a registered Code Program member?
Yes

Does your App have a presence on the Oracle Healthcare App Marketplace?
No

Are you developing on behalf of an Oracle Health client?

If so, which client:
N/A

Application's Client ID and App ID, if relevant:
Application ID: cb915c06-040d-4e46-a14b-5b82a4461be6

Expected Result:
The application should be visible and discoverable in the Cerner Marketplace after completing all required onboarding, approval, and configuration steps.

Actual Result:
The application does not appear in the Cerner Marketplace, despite successful JWT authentication and completed setup.

X-Request-Id / Cerner-Correlation-Id / opc-request-id:
Not applicable at this stage, as the issue is related to marketplace visibility rather than a failing API request.

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Added on Jan 22 2026
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