APINV : Workflow Action History empty for approvers.- WF Note Empty
I have the invoice approval workflow working in Ebus. When the person (Person A) first receives the customised approval notification they have the WF_NOTE attribute and fill it in accordingly, they submit it to Person B.
When the next person (Person B) in the approval list gets the notification, there is no entry for the comments that person A has entered in the Action History.
If we go back to Person A's closed notifications, we can see their comment in their action history.
The Action history shows for Person A:
Line 1
From : Sysadmin
To : Person A
Details :
Line 2
From : Person A
To : Workflow System
Details : COMMENTS Entered.
Person B Sees
Line 1
From : Person A
To : Person B
Details :
is there a way to do this? or Am I missing something?
I have looked at Metalink and followed the note "Why Action History in APINV (AP Invoice) Approval Notification does not Show Approver's Comments in Details Column ? [ID 804497.1]" but still nothing showing in the approvers list.
Any Ideas Appreciated.
Edited by: pburke on 11-May-2010 18:51
I can see that it is to do with the NID and process ID for the particular notification and it just shows comments relevant to that notification, but nothing in relation to the preceding notifications.