Our AP Invoice Approval WF is based on Job Level and our Emp hierarchy has got gaps in between the levels (Emp at level 10 reports to Emp at Level 10/Level 20/Level 30 etc and there could be a missing level in the hierarchy which means level 10 reports to level 30/40).
our starting rule is defined as follows :
List Builder : Job Level
Response Type : Required
Number Of Levels : At most 10 relative to Absolute
At least 10 relative to Absolute
Starting ParticipantHierarchyBuilder.getManager("joblevel",Invoice Header.Requester Name,-1,"","")
Top ParticipantHierarchyBuilder.getPrincipal("FLTTFW@TTX.COM",-1,"","")
Utilized ParticipantsAll Approvers
Auto Action EnabledFalse
Auto Actionnull
Include all Managers at last level : N
now, we have a scenario where in the Requester on the AP Invoice and his Manager are at Level5. and we notice our WF is failing.
I guess, our approval WF is failing because the starting level in our scenario is 5 and the least approval level in the rule is 10.
how to make the workflow advance to the higher levels irrespective of the Job level of the requester or his manager.
Thanks.
