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AMI Ping Result showing previous value when pending

Gurpreet BhallaJan 15 2025 — edited Feb 20 2025

AMI Ping Result showing previous value

Steps:

  1. Switch to AMI Customer View in Trouble Info
  2. Verify that AMI meter show “ON” on the Ping Result (has existing meter ping data).
  3. Do a AMI Ping.
  4. At this point, the Ping Result and Result Date column should go blank, but instead remains showing “ON”.
  5. After waiting the delay time the Ping Result/Result date column updates with the current status/current date.

When ping is pending or in action the Status should show it is no longer in the previous state with a null text.

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Added on Jan 15 2025
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