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alemlaqSep 25 2024 — edited Sep 26 2024

Hello,

Peace be upon you. I have a problem with my account. I cannot change the password or log in to my account, and the server has also stopped. Please, I want a solution to this problem. I just want to take a backup of the site.

Cloud Account / Tenancy: <DELETED BY MODERATOR>
Username: <DELETED BY MODERATOR>

Thank you.

Comments

L. Fernigrini

Hi, this is a free, open forum, so I removed your personal information.

The problem you are facing is probably your account has been hacked. Search for other similar threads to get some idea of actions you can take to recover it, although is not a simple task since Free Tier accounts do not have support from Oracle.

moustafakamel

Hello, I don't know what to do. Can I upgrade the subscription? What is the price? And after upgrading the subscription, can the amount be refunded again?

L. Fernigrini

In order to convert to a Paid account (and pay JUST for what you use) you need to log in into the account…

Try contacting the sales support on the Oracle Cloud site, they may help you recover the account if you are able to provide some details like the original emails and some credit card information that was used to create the account.

https://www.oracle.com/cloud/free/

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Post Details

Added on Sep 25 2024
#goldengate, #identity, #spatial
3 comments
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