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Alternative explantations for "provider failure" with MS SQLServer plug-in.

Jim SmithDec 4 2007 — edited Apr 14 2008
I am attempting to set up the SQL Server plugin. After much messing about, I have got to the stage where the agent can connect to the sql server, but all the metric collection queries show an 0x80041004 error.

e.g.

em_error='SELECT name,sqlservername,initialsize,spaceavailable,lastbackup FROM mssql_transactionlog WHERE sqlservername ='(local)'' query execution failed. Error code = 0x80041004 em_error=An error has occured while fetching WMI data.

According to Microsoft Technet, this error number means ' WMI Provider Failure' and can occur if the user querying the WMI is a local user 'created since the WMI service was started'. There is apparently a hotfix for this, but workaround ( restart the WMI service) is not effective so I have doubts that the technet note applies to my situation.

Has anyone seen this problem and solved it?

Agent version:10.2.0.3
Windows Version: 2000 SP4
Sql Server Version: 2000 (8.00.2309)
Plugin version: 3..1.3.1.0

Message was edited by:
smitjb
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Locked on May 12 2008
Added on Dec 4 2007
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