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Allow default contacts to opt-out of push notifications

Kristin Jolda-OracleJun 15 2023 — edited Jun 15 2023

CCB Push-based notifications are sent out to the customer regardless of if the customer has subscribed for it when Determine Default Contact is enabled. Default contacts should be able to set an explicit opt-out or opt-back-in for these notifications through self-service.

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Added on Jun 15 2023
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