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Admin Locked account

Dear Oracle APEX Support,

I am writing to urgently request assistance regarding my APEX workspace.

I have been actively using my workspace regularly and recently for an academic project. However, as of today, I can no longer log in. When I attempt to sign in, I receive the error message “the account is locked ”.

Could you please investigate and help me recover access to my workspace? The workspace contains important academic work.

Here is the information I can provide:
- Email used to register: fandy.fadillah6412@student.unri.ac.id
- Username: FANDY.FADILLAH6412@STUDENT.UNRI.AC.ID
- Workspace Name: FANDYFADILLAH

Thank you so much in advance. This is very urgent for my studies.

This post has been answered by Jayson Hanes - APEX PM The Americas-Oracle on Apr 21 2025
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Added on Apr 21 2025
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