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Actionable emails from oracle BPM.

RupeshSomaniDec 4 2011 — edited Dec 7 2011
Hello All ,


I am trying to use actionable email notifications from oracle BPM .


Steps i have taken so far

1) Marked notification on Human Task as "Actionable items "
2) Mentioned valid email address in - Select SOA Administration > Workflow Task Service Properties - "Actionable email account"



Result achieved after doing these configurations

When clicked on Actions received in email like say Approve (using outlook) , one email reply gets created with id in "to" same as what mentioned in Workflow Task Service Properties .

Content "reply" of email as below -

==========================
Add comments by editing the text between the brackets in 'Comments' section.
Comments: [your comments]
You can also add attachments to the task by attaching them to this email.
-----Do not edit below this line-----
Approve : [[NID]] : 7kv0yUvSKkmbKbPn0ohu0I9CwHUfBhuTIAmKc3wwEcWCaJhUj9Qolyhu/ul3OttwnJSavULLMytHnsD7dakQAbzLyZS6C4PAgBO%2BsmgVzFwNGn1LevYmcLnRgKVJlevY : [[NID]]
==========================



My question here is how Actionable emails are supposed to work - should they change the status of task directly when clicked on approve/reject (no log in on BPM)
or should they notify somebody with status and then somebody should log in and do the change ?

Anybody used actionable email please help us out here ..

Thanks
Rupesh
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Locked on Jan 4 2012
Added on Dec 4 2011
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