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Account Recovery After MFA Lockout Without Access to Original Card Details

Hi everyone, I’m Dheeraj Sudan from the UK. I’m a S/W developer and also run a Startup with my wife Meenu Hinduja. I’ve been logged out of my account because I no longer have access to my MFA authenticator app. I contacted support, and they asked for the last four digits of the credit card I used to sign up. The issue is that I likely used a virtual card, which I may have since deleted. None of the digits I provided matched their records. In this situation, how can I recover my account?

Thanks,
Meenu Hinduja & Dheeraj Sudan

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Added on Jan 24 2026
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