We are receiving intermittent 504 Gateway Time-out responses when querying for CDA documents for a patient. Please see details below.
Workflow or API calls:
Reminder: If this is referring to a client domain or EHR activity—not the public sandbox—do not include API request data or live patient data.
FHIR R4 query:
/Binary/$autogen-ccd-if?patient=
The majority of queries return the document as expected, but we are seeing timeout responses for some requests (even upon retries).
Background Information:
Failure to provide answers will impact our ability to respond in a timely and effective manner
Developer questions:
Are you an OPN Member? Yes / No
Have you signed up to be in the Healthcare Developer Track? Yes / No
Are you a registered Code Program member? Yes / No
Does your App have a presence on the Oracle Healthcare App Marketplace? Yes / No
Are you developing on behalf of an Oracle Health client?
If so, which client:
Application's Client ID and App ID, if relevant:
Expected Result:
Binary XML document returned in response.
Actual Result:
504 Gateway Time-out response
X-Request-Id / Cerner-Correlation-Id / opc-request-id: /BDA466A664ED06A871E4897275C1F0F9/DC2CDBED312E8EB97F661203DF8F642A
Date/time of the example: Mon, 11 Nov 2024 15:49:48 GMT