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500 Internal Service Error When doing Patient Group Export

Tristan DamNov 14 2023 — edited Mar 8 2024

500 Internal Service Error When doing Patient Group Export. The group export is in progress for a few minutes or so before crashing with a internal service error.

Workflow or API calls:

Request Data:
curl ‘https://fhir-ehr.sandboxcerner.com/r4/tenantidhere/bulk-export/jobs/groupidhere’ -H "Accept: application/fhir+json" -H "Prefer: respond-async" -H ‘Authorization: Bearer token here’

Response Data:

< HTTP/1.1 500 Internal Server Error
< Content-Type: application/fhir+json; charset=utf-8
< Transfer-Encoding: chunked
< Connection: keep-alive
< Server: Oracle API Gateway
< Date: Tue, 14 Nov 2023 16:13:35 GMT
< Cache-Control: no-cache
< X-Request-Id: 260dc73e-b793-4e47-b910-e3cff5322213+Scyx
< X-Download-Options: noopen
< X-Xss-Protection: 1; mode=block
< Strict-Transport-Security: max-age=31536000
< opc-request-id: /EE6AF3D33226E5CE6B77F9836D3022DC/B766AF722D6117B79FA3C016007FE919
< X-Permitted-Cross-Domain-Policies: none
< X-Frame-Options: SAMEORIGIN
< X-Content-Type-Options: nosniff
< X-Runtime: 0.272864
< Referrer-Policy: strict-origin-when-cross-origin
< X-Cache: Error from cloudfront
< Via: 1.1 96cac0ffcf3fb8fed4b2230b5bdeca6c.cloudfront.net (CloudFront)
< X-Amz-Cf-Pop: IAD55-P2
< X-Amz-Cf-Id: qXGEvkaWbwXzuxzNjEgkweleWRJk5mkOSariw9rFfbYzsz-2zb-Mcw==
<
{ [155 bytes data]
100 149 0 149 0 0 316 0 --:--:-- --:--:-- --:--:-- 318{"resourceType":"OperationOutcome","issue":[{"severity":"fatal","code":"exception","details":{"text":"Internal service error from resource store"}}]}
* Connection #0 to host fhir-ehr.sandboxcerner.com left intact

Expected Result:

Status: 200 OK
Content-Type: application/json

Actual Result:

X-Request-Id / Cerner-Correlation-Id: 260dc73e-b793-4e47-b910-e3cff5322213+Scyx

Status: HTTP/1.1 500 Internal Server Error
Content-Type: application/fhir+json; charset=utf-8
{"resourceType":"OperationOutcome","issue":[{"severity":"fatal","code":"exception","details":{"text":"Internal service error from resource store"}}]}
This post has been answered by chrismartin on Dec 6 2023
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Added on Nov 14 2023
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