Application Development Software

Hi,

When I'm trying to convert DOC to PDF, am getting following error in WCC

"Step PDFExport forced conversion failure by conversion engine because of error: no export module available for selected graphic outputid (0x01C6)"

found the solution from Oracle Support.

https://support.oracle.com/epmos/faces/SearchDocDisplay?_adf.ctrl-state=hg4fnc0rk_13&_afrLoop=249693901092044

To resolve the issue, do the following

1. Install the 32-bit version of zlib
   (Note: You may need to ask your OS admin for help with this if your access is not sufficient enough for installing packages with a package manager.)
   
   Example: yum install zlib-1.2.3-27.el6.i686
   (Note: The exact version of zlib may vary.)
   
   
2. Then modify your LD_LIBRARY_PATH to include the contentaccess directory from OIT
   
   Example: export LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/opt/middleware/ps7/Oracle_ECM1/oit/linux/lib/contentaccess
   
   
3. Then use ldd on exsimple, textexport, etc. to see if any shared libraries are still missing.  If any come back and say "not found", then those need to be remedied as well.
   
   Example: ldd textexport
   
   
4. Resubmit the content item for conversion

But am not able to understand where to find this zlib or how it can be downloaded ?? Does it differ from platform to platform

Any idea on this

Thanks!!!