Hello Team,
We had restored image backup on the DR server.We have also reconfigured web server on DR server after restoring image backup. All services were staring normally.
Individual Components are accesible through its respective ports, but workspace is not getting opened on 19000 port.
The current version of Hyperion is 11.1.2.3.500
We followed the below mentioned steps for troubleshooting :
-
Reconfigure web server under Foundation
-
check port listening using command
- netstat –na | find “19000” (result: port 19000 was not listening)
- Check OHS homepage status using http://DRServer:19000/ (but page was not opened)
4)In OHS Server (Here Application server) navigate to this location:
D:\Oracle\Middleware\user_projects\Epmsystem\httpConfig\ohs\config\OHS\ohs_component
Open mod_wl_ohs file and search for entry of <LocationMatch ^/workspace>
You should see like below:
**Result :**Entry was same as above.
- Check OHS log in httpd.conf file.
- Edit httpd.conf file typically present in EPM_INSTANCE_HOME/httpConfig/ohs/config/OHS/ohs_component dir.
- Remove reference of plsql.conf file
- Restart OHS.
If you could not find plsql.conf in httpd.conf file then follow the following steps,
- Find the include "moduleconf/*.conf" (might be at line 1079 of the httpd.conf file)
- commenting out to the statement(include "moduleconf/*.conf")
Restart all EPM services on the server.
Result : after performing the above, it was not working.
- Restarted the OHS server
Result : Not resolved
- EPM System Diagnostics report
|
Test Status
|
Service
|
Test Description
|
Duration
|
|
Hyperion Foundation
|
|
FAILED
|
Audit
|
Validating that Audit has been initialized Error: Connection refused: connect Recommended Action: Start application
|
1 seconds
|
|
FAILED
|
CES
|
Validating that CES has been initialized Error: Connection refused: connect Recommended Action: Start application
|
1 seconds
|
|
PASSED
|
CFG:
Configuration
|
Validating that configuration tasks have been completed
|
0 seconds
|
|
FAILED
|
CSS
|
Validating that CSS has been initialized Error: Connection refused: connect Recommended Action: Start application
|
1 seconds
|
|
PASSED
|
DB: Database Connectivity
|
Checking connection to database jdbc:oracle:thin:@DRSERVER:1521:HYPPROD
|
0 seconds
|
|
PASSED
|
EXT: External Authentication
|
Check Native Directory external authentication provider configuration
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/hfmofficeprovider/HFMOfficeProvider.aspx Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/workspace/status Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/awb/conf/AwbConfig.xml Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/hr/status.jsp Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/hfm/default.asp Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/aps/APS
Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/hfmadf/faces/hfm.jspx Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/hyperion-bpma-server/Applications.asmx Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/HyperionPlanning/ Error: Connection refused: connect
Recommended Action: Start application
|
0 seconds
|
|
FAILED
|
HTTP: HTTP
|
Checking availability of HTTP context http://DRSERVER:19000/oracle-epm-fm- webservices/ApplicationService
|
0 seconds
|
Please let us know if we are troubleshooting correctly or not.
Thanks in Advance