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10gR2 on Windows Server 2008 R2 X64 - doesn't start installation

768857Apr 23 2010 — edited Apr 28 2010
i downloaded the correct version 10.2.0.4 for X64 2008, tried the compatibilty mode, launches the first screen asking for a BASIC or ADVANCED installation.
Which I choose, i get nothing, window dissapears and that's it.

Windows Version: Windows 2008 server R2 X64 (fresh machine, no other S/W installed)
Oracle Version trying to install: 10.2.0.4 for Win 2008 X64.
Server is brand new and clean installation of Windows.

I have installed latest java from java.com

in the %temp% folder i find a file called: hs_err_pid740.log and this is what it contains:

can you please give me some advice how to over come this error ?

EDIT: tried with firewall OFF also!


#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000777df4c5, pid=740, tid=812
#
# Java VM: Java HotSpot(TM) 64-Bit Server VM (1.5.0_11-b03 mixed mode)
# Problematic frame:
# C [ntdll.dll+0x4f4c5]
#

--------------- T H R E A D ---------------

Current thread (0x00000000056d1c90): JavaThread "AWT-EventQueue-0" [_thread_in_Java, id=812]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffffffffffff

Registers:
EAX=0x000000000769db28, EBX=0x0000000000000002, ECX=0x000000000769dbf8, EDX=0x000000000769db68
ESP=0x000000000769db18, EBP=0x000007feee000f20, ESI=0x0000000000000020, EDI=0x0000000000000000
EIP=0x00000000777df4c5, EFLAGS=0x0000000000010202

Top of Stack: (sp=0x000000000769db18)
0x000000000769db18: 0000000000000202 0000000077797749
0x000000000769db28: 000007fffff94000 000000000769e340
0x000000000769db38: 0000000002105bc4 0000000000000000
0x000000000769db48: 000000000769e3d8 00000000020c2f1d
0x000000000769db58: 000000000769e418 0000000000000000
0x000000000769db68: 00000000076a0000 0000000007694000
0x000000000769db78: 00000000020c2f1d 000000000769e418
0x000000000769db88: 000000000639eac0 00000000085f83a0
0x000000000769db98: 000000000639ea70 000000000769e340
0x000000000769dba8: 0000000002105bc4 0000000000000000
0x000000000769dbb8: 000000000000000c 000000000769e3d8
0x000000000769dbc8: 00000000020c2f1d 000000000769e418
0x000000000769dbd8: 000000000769e380 000000000214218c
0x000000000769dbe8: 000000000769e418 00000000056d1c90
0x000000000769dbf8: 00000000085800c0 000000000567a160
0x000000000769dc08: 000000000567a1e8 000000000567a548

Instructions: (pc=0x00000000777df4c5)
0x00000000777df4b5: 00 00 4c 89 b1 e8 00 00 00 4c 89 b9 f0 00 00 00
0x00000000777df4c5: 0f ae 81 00 01 00 00 0f 29 81 a0 01 00 00 0f 29


Stack: [0x00000000075a0000,0x00000000076a0000), sp=0x000000000769db18, free space=1014k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [ntdll.dll+0x4f4c5]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
v blob 0x0000000002105c82
j oracle.ewt.lwAWT.LWComponent.getFont()Ljava/awt/Font;+9
j oracle.ewt.lwAWT.LWComponent$PaintCtxt.getPaintFont()Ljava/awt/Font;+4
j oracle.ewt.painter.TextPainter._getSize(Loracle/ewt/painter/PaintContext;Z)Ljava/awt/Dimension;+6
j oracle.ewt.painter.TextPainter.getPreferredSize(Loracle/ewt/painter/PaintContext;)Ljava/awt/Dimension;+3
j oracle.ewt.painter.AbstractWrappingPainter.getPreferredSize(Loracle/ewt/painter/PaintContext;)Ljava/awt/Dimension;+6
j oracle.ewt.painter.AbstractWrappingPainter.getPreferredSize(Loracle/ewt/painter/PaintContext;)Ljava/awt/Dimension;+6
j oracle.ewt.painter.AbstractBorderPainter.getPreferredSize(Loracle/ewt/painter/PaintContext;)Ljava/awt/Dimension;+4
j oracle.ewt.painter.PainterJoiner.getPreferredSize(Loracle/ewt/painter/PaintContext;)Ljava/awt/Dimension;+17
j oracle.ewt.painter.PainterJoiner._getPainterBounds(Loracle/ewt/painter/PaintContext;IIII)[Ljava/awt/Rectangle;+23
j oracle.ewt.painter.PainterJoiner.getSize(Loracle/ewt/painter/PaintContext;II)Ljava/awt/Dimension;+6
j oracle.ewt.painter.AbstractWrappingPainter.getSize(Loracle/ewt/painter/PaintContext;II)Ljava/awt/Dimension;+8
j oracle.ewt.painter.AbstractBorderPainter.getSize(Loracle/ewt/painter/PaintContext;II)Ljava/awt/Dimension;+41
j oracle.ewt.painter.AbstractWrappingPainter.getSize(Loracle/ewt/painter/PaintContext;II)Ljava/awt/Dimension;+8
j oracle.ewt.painter.AlignmentPainter._getPainterBounds(Loracle/ewt/painter/PaintContext;IIII)Ljava/awt/Rectangle;+20
j oracle.ewt.painter.AlignmentPainter.getPainterAt(Loracle/ewt/painter/PaintContext;IIIILoracle/ewt/painter/Painter;)Loracle/ewt/painter/Painter;+6
j oracle.ewt.painter.AbstractPainter.contains(Loracle/ewt/painter/PaintContext;IIII)Z+9
j oracle.ewt.lwAWT.AbstractPainterComponent.interiorContains(IIII)Z+13
j oracle.ewt.lwAWT.LWComponent.contains(II)Z+122
j java.awt.Container.findComponentAtImpl(IIZ)Ljava/awt/Component;+3
j java.awt.Container.findComponentAtImpl(IIZ)Ljava/awt/Component;+226
j java.awt.Container.findComponentAtImpl(IIZ)Ljava/awt/Component;+226
j java.awt.Container.findComponentAtImpl(IIZ)Ljava/awt/Component;+226
j java.awt.Container.findComponentAtImpl(IIZ)Ljava/awt/Component;+226
j java.awt.Container.findComponentAt(IIZ)Ljava/awt/Component;+11
v ~StubRoutines::call_stub
j sun.awt.windows.WGlobalCursorManager.findComponentAt(Ljava/awt/Container;II)Ljava/awt/Component;+0
j sun.awt.GlobalCursorManager._updateCursor(Z)V+114
j sun.awt.GlobalCursorManager.access$000(Lsun/awt/GlobalCursorManager;Z)V+2
j sun.awt.GlobalCursorManager$NativeUpdater.run()V+39
j java.awt.event.InvocationEvent.dispatch()V+47
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForHierarchy(ILjava/awt/Component;)Z+233
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+26
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x00000000067aded0 JavaThread "CursorIdler" [_thread_blocked, id=1048]
=>0x00000000056d1c90 JavaThread "AWT-EventQueue-0" [_thread_in_Java, id=812]
0x0000000006525810 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2244]
0x00000000063e3230 JavaThread "AWT-Shutdown" [_thread_blocked, id=2264]
0x00000000064dcaa0 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=720]
0x00000000056baf20 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=1008]
0x00000000056b8c30 JavaThread "CompilerThread1" daemon [_thread_blocked, id=436]
0x00000000056b8940 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2072]
0x00000000056b1650 JavaThread "AdapterThread" daemon [_thread_blocked, id=1412]
0x00000000056b0d20 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1416]
0x0000000005673f60 JavaThread "Finalizer" daemon [_thread_blocked, id=2704]
0x00000000056725e0 JavaThread "Reference Handler" daemon [_thread_blocked, id=2708]
0x0000000000852bd0 JavaThread "main" [_thread_blocked, id=2148]

Other Threads:
0x000000000566af30 VMThread [id=2016]
0x00000000056be570 WatcherThread [id=368]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
PSYoungGen total 5568K, used 662K [0x000000001d410000, 0x000000001df00000, 0x0000000021410000)
eden space 5056K, 3% used [0x000000001d410000,0x000000001d43ada8,0x000000001d900000)
from space 512K, 95% used [0x000000001da10000,0x000000001da8ab40,0x000000001da90000)
to space 3072K, 0% used [0x000000001dc00000,0x000000001dc00000,0x000000001df00000)
PSOldGen total 7872K, used 3612K [0x0000000015410000, 0x0000000015bc0000, 0x000000001d410000)
object space 7872K, 45% used [0x0000000015410000,0x0000000015797128,0x0000000015bc0000)
PSPermGen total 21248K, used 11506K [0x0000000010010000, 0x00000000114d0000, 0x0000000015410000)
object space 21248K, 54% used [0x0000000010010000,0x0000000010b4c8a0,0x00000000114d0000)

Dynamic libraries:
0x0000000000400000 - 0x0000000000412000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\javaw.exe
0x0000000077790000 - 0x000000007793b000 C:\Windows\SYSTEM32\ntdll.dll
0x0000000077670000 - 0x000000007778f000 C:\Windows\system32\kernel32.dll
0x000007fefd970000 - 0x000007fefd9db000 C:\Windows\system32\KERNELBASE.dll
0x000007fefdff0000 - 0x000007fefe0cb000 C:\Windows\system32\ADVAPI32.dll
0x000007fefe900000 - 0x000007fefe99f000 C:\Windows\system32\msvcrt.dll
0x000007fefebb0000 - 0x000007fefebcf000 C:\Windows\SYSTEM32\sechost.dll
0x000007fefebe0000 - 0x000007fefed0e000 C:\Windows\system32\RPCRT4.dll
0x0000000077570000 - 0x000000007766a000 C:\Windows\system32\USER32.dll
0x000007fefe450000 - 0x000007fefe4b7000 C:\Windows\system32\GDI32.dll
0x000007fefde00000 - 0x000007fefde0e000 C:\Windows\system32\LPK.dll
0x000007fefe0d0000 - 0x000007fefe19a000 C:\Windows\system32\USP10.dll
0x000007fefd580000 - 0x000007fefd5d7000 C:\Windows\system32\apphelp.dll
0x000007feee990000 - 0x000007feee9ea000 C:\Windows\AppPatch\AppPatch64\AcLayers.DLL
0x000007fef9f20000 - 0x000007fef9f90000 C:\Windows\system32\WINSPOOL.DRV
0x000007fef98d0000 - 0x000007fef98e8000 C:\Windows\system32\MPR.dll
0x000007feedfc0000 - 0x000007feee427000 C:\Windows\AppPatch\AppPatch64\AcXtrnal.DLL
0x000007feedf60000 - 0x000007feedfb1000 C:\Windows\AppPatch\AppPatch64\AcGenral.DLL
0x000007fefd550000 - 0x000007fefd575000 C:\Windows\system32\SspiCli.dll
0x000007fefdc40000 - 0x000007fefdcb1000 C:\Windows\system32\SHLWAPI.dll
0x000007fefe9a0000 - 0x000007fefeba1000 C:\Windows\system32\ole32.dll
0x000007fefed10000 - 0x000007feffa96000 C:\Windows\system32\SHELL32.dll
0x0000000071da0000 - 0x0000000071da3000 C:\Windows\system32\sfc.dll
0x000007fef9c10000 - 0x000007fef9c20000 C:\Windows\system32\sfc_os.DLL
0x000007fefca20000 - 0x000007fefca3e000 C:\Windows\system32\USERENV.dll
0x000007fefd6f0000 - 0x000007fefd6ff000 C:\Windows\system32\profapi.dll
0x000007fefb640000 - 0x000007fefb658000 C:\Windows\system32\dwmapi.dll
0x000007fefdfc0000 - 0x000007fefdfee000 C:\Windows\system32\IMM32.DLL
0x000007fefde10000 - 0x000007fefdf19000 C:\Windows\system32\MSCTF.dll
0x0000000008000000 - 0x000000000855c000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\server\jvm.dll
0x000007fef8600000 - 0x000007fef863b000 C:\Windows\system32\WINMM.dll
0x0000000010000000 - 0x000000001000b000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\hpi.dll
0x0000000077950000 - 0x0000000077957000 C:\Windows\system32\PSAPI.DLL
0x0000000000200000 - 0x0000000000211000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\verify.dll
0x0000000000220000 - 0x000000000024c000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\java.dll
0x0000000000260000 - 0x0000000000276000 C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\zip.dll
0x0000000006c80000 - 0x0000000006e8e000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\awt.dll
0x0000000006f50000 - 0x0000000006fc8000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\fontmanager.dll
0x000007fefd5e0000 - 0x000007fefd5ef000 C:\Windows\system32\CRYPTBASE.dll
0x0000000000650000 - 0x0000000000686000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\jpeg.dll
0x00000000002c0000 - 0x00000000002d5000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\lib\win64\oraInstaller.dll
0x000007fefc850000 - 0x000007fefc85c000 C:\Windows\system32\VERSION.dll
0x0000000078000000 - 0x0000000078060000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\lib\win64\msvcrt.dll
0x00000000006b0000 - 0x00000000006cb000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\net.dll
0x000007fefe7d0000 - 0x000007fefe81d000 C:\Windows\system32\WS2_32.dll
0x000007fefebd0000 - 0x000007fefebd8000 C:\Windows\system32\NSI.dll
0x000007fefce80000 - 0x000007fefced4000 C:\Windows\system32\mswsock.dll
0x000007fefd0b0000 - 0x000007fefd0b7000 C:\Windows\System32\wship6.dll
0x00000000002f0000 - 0x00000000002fc000 C:\Users\Administrator\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\nio.dll
0x000007fefe820000 - 0x000007fefe8f7000 C:\Windows\system32\OLEAUT32.DLL

VM Arguments:
jvm_args: -Doracle.installer.library_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\progs\Oracle\database\install -Doracle.installer.jre_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0 -Doracle.installer.exec_location=C:\progs\Oracle\database\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -Xmx192m
java_command: oracle.sysman.oio.oioc.OiocOneClickInstaller C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0\bin\javaw.exe -Doracle.installer.library_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\lib\win64 -Doracle.installer.oui_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui -Doracle.installer.bootstrap=TRUE -Doracle.installer.startup_location=C:\progs\Oracle\database\install -Doracle.installer.jre_loc=C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\jre\1.5.0 -Doracle.installer.exec_location=C:\progs\Oracle\database\install\oui.exe -Doracle.installer.nlsEnabled=TRUE -Doracle.installer.prereqConfigLoc= -mx192m -cp C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM;;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\OraInstaller.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\oneclick.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\xmlparserv2.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\srvm.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\share.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\OraInstallerNet.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\xml.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\orai18n-collation.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\orai18n-mapping.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\emCfg.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\ojmisc.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-04-24_02-08-03AM\oui\jlib\InstImages.jar;C:\Users\ADMINI~1\AppData\Local\Temp\1\OraInstall2010-0
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\
USERNAME=Administrator
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 26 Stepping 5, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows Vista Build 6000

CPU:total 4 em64t ht

Memory: 4k page, physical 7329260k(6366532k free), swap 14656620k(13584340k free)

vm_info: Java HotSpot(TM) 64-Bit Server VM (1.5.0_11-b03) for windows-amd64, built on Dec 15 2006 00:43:25 by "java_re" with unknown MS VC++:1400

Edited by: user10228516 on Apr 23, 2010 4:24 PM
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