Posts:
7,814
Registered:
09/15/00
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 10:14 AM
in response to: mdtaylor
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'Normal' MOS - only a white screen, html MOS HTTP error 500 ...
Werner
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Posts:
1
Registered:
11/09/09
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 11:35 AM
in response to: oradba
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I get an information of "A server connection error occurred"
Edited by: user7726721 on Nov 9, 2009 11:35 AM
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Posts:
4
Registered:
11/09/09
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 11:45 AM
in response to: user7726721
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I also received a server connection error when attempting to connect to My Oracle Support from two different networks.
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Posts:
5,433
Registered:
04/17/08
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Posts:
19,247
Registered:
08/22/02
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 11:50 AM
in response to: user7726721
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I get an information of "A server connection error occurred"
Edited by: user7726721 on Nov 9, 2009 11:35 AM
And time to time when it is working, it is even worse, I cannot access to my MOS account, there is a mess between my OTN account and my Metalink access ! I'm enforced to change my email on MOS, but cannot set it to my real email address since it is used by my OTN account...
Nicolas. |
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Posts:
11
Registered:
08/18/09
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 11:51 AM
in response to: Fabio D'Alfonso
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Great.......management is looking for historical information......simple request, and all I get is a search screen with "swirleys" after each field! Tried to look up info this morning and it had the "down" message.
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Posts:
10
Registered:
09/13/07
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 12:04 PM
in response to: sourdoughwannab
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It looks like a total disater today. I've seen all possible errors in the world: flash screen loading up to only 90%, extremely slow when it works, back button not working, "there is a problem with the Call Center back-end and it is currently not available", "Permission denied for downloading patches from My Oracle Support. If you think this is in error, ask your administrator to add this permission. ", "a server error occurred, you cannot continue", etc...
Hard to believe for a company that sells things like high availability and real application testing.
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Posts:
1
Registered:
11/09/09
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 12:56 PM
in response to: user594774
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Does anyone know how to get to the HTML version that was supposed to made available? For those who cannot use Flash?
Thank you,
L Sallwasser
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Posts:
2,018
Registered:
10/14/98
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 1:01 PM
in response to: user11970667
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Does anyone know how to get to the HTML version that was supposed to made available? For those who cannot use Flash?
Thank you,
L Sallwasser
https://supporthtml.oracle.com |
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Posts:
675
Registered:
07/20/98
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 1:22 PM
in response to: mdtaylor
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Does anyone know how to get to the HTML version that was supposed to made available? For those who cannot use Flash?
Thank you,
L Sallwasser
https://supporthtml.oracle.com
No matter where I go from there, I get the flash version, whether or not I've previously logged out. I don't know if this has something to do with having previously been boned trying the flash login. Oh wait, it sort of works in IE but not in Firefox. Get parts of docs like the one about being able to use an HTML version.
"Recursive error in error-page calling for /secure/error.jspx, see the application log for details."
Must be trying to slipstream fixes. Yikes. |
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Posts:
15
Registered:
09/03/09
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Re: My Oracle Support Really Slow
Posted:
Nov 9, 2009 1:26 PM
in response to: Fabio D'Alfonso
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Got the same error: "Recursive error in error-page calling for /secure/error.jspx, see the application log for details"
What could i say... Oracle' mysupport developers are buttheads...
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Posts:
1,571
Registered:
08/12/04
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Re: My Oracle Support Really Slow
Posted:
Nov 10, 2009 4:45 AM
in response to: ☺
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Today's MOS error is "Unable to communicate with server - Server Timeout"
and before you say it's my Internet connection - it isn't
C.
Edited by: Chris Slattery on Nov 10, 2009 12:45 PM
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Posts:
7,814
Registered:
09/15/00
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Re: My Oracle Support Really Slow
Posted:
Nov 10, 2009 4:54 AM
in response to: Chris Slattery
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Maybe the area where I live is today allowed to work - because today it works for me ...
Werner
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Posts:
1,792
Registered:
04/03/02
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Re: My Oracle Support Really Slow
Posted:
Nov 10, 2009 5:21 AM
in response to: Fabio D'Alfonso
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I couldn't even get in yesterday - put in password, got to 96% on loading flash screen while extolling the (imaginary?) virtues of the upgrade and stalled there.
This is why I'm a big believer in If It Ain't Broke Don't Fix It  |
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Posts:
1
Registered:
11/09/09
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Re: My Oracle Support Really Slow
Posted:
Nov 10, 2009 9:34 AM
in response to: riedelme
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I am getting the below error
"service conenction error occured.
http status code =503
please try again later "
For one metalink id, its logging in without any issues but for another id its not going in . Friday i was able to login to my oracle support with out any issues but from yesterday i was not.
tried to call oracle support 800.223.1711 option 2.. its in waiting only..
Any idea whats going wrong...
Thanks & Regards,
Rakesh
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