Thread: Metalink Classic - To Be Continued

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Chris Slattery

Posts: 1,562
Registered: 08/12/04
Re: Metalink Classic - To Be Continued
Posted: Jun 18, 2009 4:19 AM   in response to: Fuzzypig in response to: Fuzzypig
 
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Post on Chris Warticki's blog as well if you don't like it, he's the Oracle manager who thinks removing Classic is the cool thing to do.
Marwim

Posts: 306
Registered: 01/30/07
Re: Metalink Classic - To Be Continued
Posted: Jun 18, 2009 7:35 AM   in response to: Chris Slattery in response to: Chris Slattery
 
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Following the link on Chris' site i found the reason why Classic will be closed

SOA

SeanB at https://communities.oracle.com/portal/server.pt/community/view_discussion_topic/216?threadid=20788&aggregatorResults=T9547T20788T6316T13472T20482T12505T9667T11968T7281T14452&threadAggregatorPage=1&threadAggregatorPageSize=10&documentAggregatorPage=1&documentAggregatorPageSize=10&returnUrl=https://communities.oracle.com/portal/server.pt/community/using_my_oracle_support/221#20788
Should I use tinyurl for MOS ?-)

SeanB wrote:
We have moved toward a Service Oriented Architecture. Classic MetaLink cannot integrate with the new back end and security changes

So APEX is not enterprisy enough.

Regards
Marcus
Chris Slattery

Posts: 1,562
Registered: 08/12/04
Re: Metalink Classic - To Be Continued
Posted: Jun 18, 2009 8:32 AM   in response to: Marwim in response to: Marwim
 
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Thanks for that. As usual no-one asked the end users WHY we use Classic over MOS http:// or why the end users might consider Flex to be a pile of doodoo or even not particularly suitable for use in an server maintenance application, rather than for a poor, keep-marketing-happy front-end. . BTW Apex/Mod_plsql is perfectly capable of integrating with SOA,and/or any enterprise security framework you'd mostly care to name as most of you know . For historical purposes let's be clear here; they couldn't be bothered.

Even Google takes the trouble to leave the old version of GMail there for you if you want it.

What ever happened to Oracle's vaunted eat-your-own-dirt approrach ?

Edited by: Chris Slattery on Jun 18, 2009 4:32 PM

jgarry

Posts: 578
Registered: 07/20/98
Re: Metalink Classic - To Be Continued
Posted: Jun 18, 2009 11:22 AM   in response to: Chris Slattery in response to: Chris Slattery
 
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What ever happened to Oracle's vaunted eat-your-own-dirt approrach ?

This is that approach. Along with their grab-your-hair-and-make-you-lick-their-boots-clean approach.

But we've been bad and deserve it.
ROC

Posts: 25
Registered: 02/04/08
Re: Metalink Classic - To Be Continued
Posted: Jun 18, 2009 11:48 AM   in response to: Marwim in response to: Marwim
 
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Flash and Security? Are they for real???

Makes me even more suspicious of their stance that they will not explain the vulnerabilities the CPU's fix so we can decide for ourselves whether it is worth the service disruptions - "Oracle knows best" - yeah, right.
ROC

Posts: 25
Registered: 02/04/08
Re: Metalink Classic - To Be Continued
Posted: Jun 25, 2009 7:56 AM   in response to: onehand-clapping in response to: onehand-clapping
 
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Anti "Green" consequences: more CPU cycles for Flash programming/serving/viewing vs equivalent functions on Classic ML require more power generation, cooling, etc.
Rene W.

Posts: 366
Registered: 06/27/03
Re: Metalink Classic - To Be Continued
Posted: Jul 2, 2009 4:50 AM   in response to: onehand-clapping in response to: onehand-clapping
 
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My Oracle Support, the page everybody is waiting for. Well, waiting for it to load I mean. Clearly it must be a joke to have people stare at a screen with the text "faster problem resolution" for half a minute.

I'm sorry I've really tried but it just can't like anything about it. It's slow, it's messy.

Hope it will go away.
hkchital

Posts: 4,974
Registered: 11/06/98
Re: Metalink Classic - To Be Continued
Posted: Jul 4, 2009 11:52 PM   in response to: onehand-clapping in response to: onehand-clapping
 
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Long live Metalink Classic

Keep this thread alive, even if we seem to be unable to halt the inexorable forces of progress.
riedelme

Posts: 1,536
Registered: 04/03/02
Re: Metalink Classic - To Be Continued
Posted: Jul 6, 2009 7:02 AM   in response to: hkchital in response to: hkchital
 
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Keep this thread alive, even if we seem to be unable to halt the inexorable forces of progress.
I agree. Thanks for the reminder, Hermant. I was also reminded of how painful the new Metalink is to use when re-reading this thread and checking out Marwim's link.

The reasons cited in Marwin's (thanks for the posting, btw) link don't make sense to me. Unable to interface SOA and security with the existing classic metalink? Isn't that what SOA is for?????

Edited by: riedelme on Jul 6, 2009 9:41 AM
bscalzo

Posts: 53
Registered: 03/06/98
Re: Metalink Classic - To Be Continued
Posted: Jul 7, 2009 6:58 AM   in response to: onehand-clapping in response to: onehand-clapping
 
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I hope this move ends up like New Coke - people prefer the old so Classic Coke is maintained. I applaud them for trying to make support better. But clearly the users are not happy with the progress. So please keep old metalink as an viable option for those of us who prefer it.
ROC

Posts: 25
Registered: 02/04/08
Re: Metalink Classic - To Be Continued
Posted: Jul 7, 2009 7:59 AM   in response to: ROC in response to: ROC
 
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Well, not to be a "turncoat", but the new ML does seem to be evolving into something more usable. Oracle appears to be adding in the kind of "normal" html functionality that Flash apps usually lack such as links that can be opened in other tabs/windows, and the ability to highlight blocks of text for copy/pasting. I have to wonder how much effort that is taking for the Flash programmers.

It stilll does not resolve the bigger issues of poor performance, using up client PC resources (and thus more electricity, in addtion to wait time), and prohibitions on Flash usage by some organizations, or the absence of Flash support on some platforms some of us must or chooose to use.

That's the good news/bad news update as I see it ;-}

I would urge any of you "philosophical" opponents (vs those who are simply not allowed to use Flash) to give it a try every so often, if for no other reason than to keep your objections up to date, as well as prepare for the inevitable, if it really does become the only option in case you REALLY NEED to use ML for a critical problem (I know - "UGH!" Check recently announced timetable for cutover in August).

ROC

Edited by: ROC on Jul 7, 2009 11:00 AM

Edited by: ROC on Jul 7, 2009 1:25 PM
jgarry

Posts: 578
Registered: 07/20/98
Re: Metalink Classic - To Be Continued
Posted: Jul 7, 2009 1:44 PM   in response to: ROC in response to: ROC
 
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Just like with other things I don't like, as in microsoft products, every so often I take a deep breath and give them a try with an explicitly open minded attitude.

I accidentally forgot to unclick the flash option recently, so I decided to take the deep breath and give it a try. I needed to add an account with admin privs. I'll skip the other problems (ie, no way to proceed without an SR) and just complain about the interface here.

It let me add, but then didn't seem to know about it. In other words, refreshing the screen, getting out of all browsers, clearing cache, etc., did not show the account I just added. What is the point of having flashy user management screens if they are wrong? Doesn't Oracle know about transactional integrity? Read consistency? That's the kind of thing I would expect from some stupid kid hacking out a google app, not the major support interface from Oracle.

Requiring an email for login is stupid. One user who hadn't logged in since 6 years (but who still may) had no email, and no way to change that. What happens when a company changes their domain? What happens when an account dies from spam? What happens when several companies require a consultant to use in-company email for interfacing with Oracle? What happens when Oracle goofs and publishes the email?

There were some other things that struck me as just plain wrong, but since I'm avoiding it I can't recall what they were, just that it really, really, is not ready for prime time.
Steve Cosner

Posts: 3,913
Registered: 08/11/98
Re: Metalink Classic - To Be Terminated
Posted: Jul 9, 2009 10:05 AM   in response to: jgarry in response to: jgarry
 
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Is anyone else getting the emails from Oracle regarding "My Oracle Support", informing you that Classic is about to be terminated?

It appears they have a seriously deaf ear.
hkchital

Posts: 4,974
Registered: 11/06/98
Re: Metalink Classic - To Be Terminated
Posted: Jul 9, 2009 7:30 PM   in response to: Steve Cosner in response to: Steve Cosner
 
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Jared Still has setup an Internet Poll :

http://tinyurl.com/metalink-vs-myoraclesupport
jflack

Posts: 558
Registered: 08/18/98
Re: Metalink Classic - To Be Terminated
Posted: Jul 10, 2009 7:04 AM   in response to: hkchital in response to: hkchital
 
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Not only is it slow, but I can't easily do a simple knowledge base search without first identifying a product. Hey, if SQL Developer is showing me an obscure ORA-xxxxxx error, is that a SQL Developer problem, or a database problem? I don't know - that's why I'm searching the knowledge base.
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